Win-win Cooperation

Establishing a Fair Trade Culture

Fair Trade Governance

Coway has established and been operating a watchdog agency against internal unfair trade so as to internalize fair trade guidelines. Coway has formed a Subcontract Transaction Deliberation Committee that includes an executive in charge of subcontracting tasks in order to monitor overall transactions, including unit price changes, made by and with partner companies at least once per month for the 4 major fair trade items that have high risks of violating relevant laws. By establishing a department dedicated to fair trade and appointing persons in charge, Coway monitors the compliance with the guidelines on a regular basis in order to prevent unfair trade risks in advance and create a reasonable and transparent trade culture.

Organizational Chart of the Fair Trade Voluntary Deliberation Committee

Compliance with 4 Major Guidelines for Fair Trade

In order to guarantee rights and interests of partner companies and prevent the abuse of bargaining power by main contractors, Coway has established four major guidelines for fair trade distributed by the Fair Trade Committee for win-win cooperation and has also posted and been managing the relevant document in its integrated purchasing system. By establishing a system to block unfair subcontracting practices, we minimize the possibility of having delayed payments, non-issuance of documents, and other unfair practices. When there are unfair transactions, we receive reports on such transactions within Coway‘s Ethical(Jeong-Do) Management Center. Coway sticks to fair purchasing in all transactions. Coway conducts evaluations to manage the occurrence of unfair transactions regarding ‘the selection of partners and the management of unit prices.’ And we have confirmed that fair selection of partners and unit prices is being made in accordance with internal guidelines. Coway has revised the integrated purchasing regulations and work guidelines in order to prevent risk factors related to subcontracting work by delivering bidding plans in advance and redefining standards on failure in bidding and rebidding.

4 Major Guidelines for Fair Trade

01

Action agenda for fair selection (registration)
of partner companies

02

Action agenda for establishment
and operation of the subcontract transaction deliberation committee

03

Action agenda
for desirable document issuance
and preservation

04

Action agenda
for desirable contract execution

Fair Trade Guidelines Compliance Activities

Coway has revised its ethics guidelines for the overall purchasing-related work so as to reflect the clarification of compliance with fair trade laws and implementation of ethics training in response to changes in the business environment at home and abroad — where the strengthening of ethical awareness and compliance with relevant laws is important, including corporate social responsibility and improvement of non-financial value. And we get hand-written signatures on the ‘Pledge for Purchasing Ethics Practice Guidelines’ on an annual basis. For ethical compliance of Coway‘s partner companies, we provide ethical management training to ensure fair-trade compliance once per year. By doing so, we strive to inform our partner companies of the disadvantages for not complying with fair trade, to ensure that they can achieve sustainable growth through compliance with ethical management.

CASE

Purchasing Ethics, Our Promise Day

Coway‘s Purchasing Department operates the ’Coway‘s Purchasing Ethics Program’ to ensure transparency and ethical responsibility in conducting purchasing activities. All members of the Purchasing Department participate in the ethics training, and each of them signed the Ethics Pledge to comply with ethical purchasing principles. “Ethics of Today! Dignity of Tomorrow!” Coway‘s Purchasing Department will continue to work hard to internalize the awareness of purchasing ethics.

Partner Company Management System

Supply Chain Code of Conduct

As part of responsible management to create a sustainable society, Coway established its ‘Supply Chain Code of Conduct’ in 2017. Coway‘s ’Supply Chain Code of Conduct‘ reflects the UN’s Universal Declaration of Human Rights, * UN Implementation Guide on Business and Human Rights, * EICC Code of Conduct, * RBA Code of Conduct and other global guidelines and labor standards laws. When registering new partner companies and signing standard subcontract agreements, Coway requires them to sign an agreement on compliance with the Supply Chain Code of Conduct. Through an evaluation of supply chain ESG, we evaluate whether the code of conduct has been complied with or not. When global guidelines are updated, we revise the existing guidelines and sign an agreement accordingly. In order for Coway‘s partner companies to take corporate social and environmental responsibilities seriously for a sustainable society and enhance corporate ethics, we review and make decisions on ESG-related issues of our partner companies through the Coway ESG Council and Committee.

* UN Guiding Principles on Business and Human Rights

* Electronic Industry Citizenship Coalition (EICC) Code of Conduct

* RBA (Responsible Business Alliance) Code of Conduct

Process of Selecting Partner Companies

In order to expand transactions with outstanding companies and maintain stable and competitive supply chains, Coway has established criteria for ‘Guidelines for Registration and Evaluation of New Companies.’ And we operate the system of registering and evaluating new companies based on clear evaluation standards. When evaluating a new partner company, its credit rating and cashflow matters should meet the criteria set by the financial evaluation. Regarding the on-site due diligence evaluation, we, together with our relevant divisions, visit the workplaces of our partner companies to review items related to the management, supply chain, including technology, quality, environment, reliability, production and materials. And then, we register only those companies that have a final evaluation score of 70 or more from the 'Partner Company New Registration Deliberation Committee.'

Process of Recruiting and Evaluating New Partner Companies

Status and Purchase Proportion of Major Partner Companies

Considering transaction proportions and amount of money with Coway and supply of core technology parts for Coway products, we select our partner companies. And we provide active support for them to strengthen their competitiveness and technology.

Status of Coway‘s Primary & Secondary Partner Companies

Category Details Unit 2023
Sum of partner companies (①+③) Companies 226
① Primary partner companies (all) Companies 133
② Primary core partner companies Companies 72
③ Secondary partner companies (all) Companies 93
Proportion of partner companies purchase Core partner companies % 78

① Primary partner companies (all): Yugu/Incheon/Pocheon factory raw material supply partners and mold partners

② Core partner companies: They are selected considering the size of transactions, irreplaceability, possession of core technologies and others among the primary partner companies.

③ Secondary partner companies: Those who signed a fair trade agreement with primary and secondary partners

Activities to Support Partner Companies

Strategies for Promoting Win-win Growth with Business Partners

Coway has formed an organization dedicated to win-win cooperation to achieve the vision of ‘Establishing a sustainable supply chain partnership created together.’ And we have formed and put into practice 4 core values: (1) Coway that everyone wants to grow together with; (2) Coway that everyone wants to create a future together with; (3) Coway that everyone wants to do business with ; and (4) Coway that everyone wants to coexist with.

Operation of a Division Dedicated to Win-win Cooperation

Support for Management Stability of Partner Companies

Category Description Operating performance
Coway-supplied raw material system In order to alleviate the cost burden on partner companies due to price increases in raw materials, we operate a system in which we directly purchase and supply raw materials to our partner companies at international prices. KRW 42.1 billion
Delivery payment linkage system To address difficulties partner companies facing challenges due to surges in raw material prices, we set up a linkage system for delivery charges before legislation to encourage medium-sized venture companies to join as our partners. 8 Companies
Payment of subcontracting costs in cash Payment of subcontracting costs is made at least once a month within 30 days after the completion of supplying raw materials and molding work done by partner companies. 100%
Shared growth cooperation loan program Based on Coway‘s deposit, we support operating funds for partner companies at low interest rates. KRW 20 billion

Strengthening and Protecting the Technologies of Partner Companies

Category Description Operating performance
Suggesting technical innovation ideas We promote win-win cooperation with capable SMEs by discovering innovative technologies used as future growth engines of the manufacturing industry, receiving 71 tasks and ideas from 41 companies in 2023. Total of 74 tasks from 41 companies
Supporting and protecting technical resources In order to improve the technical power of SMEs, we operated support programs and support funds for technical development (support for the development of new products and localization) and joint development. KRW 13.918 billion for 727 Cases
Monitoring technical extortion Revision of technical data request forms and introduction of standard confidentiality agreement, monitoring of legal violations of technical extortion from SMEs In operation
Technical data escrow program We promote the use of the technical data escrow system and pay the entire fee for the technical data escrow so as to protect technologies of partner companies. In operation
Operation of online training on technology protection We completed training on the importance of protecting technologies of SMEs and cases of technical leakage. Training completed by 153 persons

Supporting Welfare for Partner Companies

Category Description Operating performance
Program to nurture quality and environment experts We operated a training program to nurture ‘Coway partners’ quality and environment experts‘ in cooperation with Ajou University’s Industry-Academia Support Center for 4 months in 2023. Training completed by 128 persons
Online training for partner companies Considering physical distances of partner companies, Coway operates training courses on sales, purchases, logistics, human resources, smart factory, etc., by using online training platforms. Training completed by 128 persons
Support for dormitory mattresses for free We provide free dormitory mattresses once a year so as to improve working conditions of employees from partner companies. Provided 95 mattresses for 9 companies

Industrial Safety Campaign for Partner Companies

Category Description Operating performance
Monitoring fire-safety inspections While partner companies conduct self-inspection on fire safety once per year, Coway personnel visits the sites to request improvement of high-risk groups and monitor their progress. Total of 72 companies
Providing industrial safety supplies Coway has completed the provision of industrial-safety supplies such as posters, fire extinguishers and safety hats for partner companies so as to prevent industrial safety accidents. Total of 72 companies

Operating Communication Channels with Partner Companies

Category Description Operating performance
Operation of Coway‘s Ethical(Jeong-Do) Management Center Unfair subcontract transactions can be reported through the Ethical(Jeong-Do) Management Center website (https://company.coway.com/company/ethical). In operation
Operation policy briefings and meetings with partner companies By sharing Coway‘s purchase policies and operation strategies on partner companies, we raise the awareness of partner companies. We also try to bolster partnerships through the introduction of shared-growth programs. Once a year or more
Site visits to partner companies We introduce Coway‘s shared-growth programs and listen to their VOC through on-site visits to our partner companies. Once a year or more
Operation of online channels We receive reports on unfair transactions and other violations and listen to VOC through the operation of Coway‘s share-growth communication blog and Google surveys. In operation

Conflict Minerals Management

Conflict Minerals Policy

Coway places human dignity as a top priority, and considers the negative impacts on society, such as human rights violations and environment destruction, during the mining, production and distribution of minerals as a serious problem. To prevent the use of conflict minerals mined unethically, Coway strives to monitor whether raw materials or components it receives contain conflict minerals. Coway helps raise awareness of conflict minerals by providing guidelines and briefings on the management of conflict minerals for partner companies. Moreover, we will continue striving to expand the policy of not using conflict minerals, and of supplying responsible minerals to other supply chains subcontracted with our partner companies.

Conflict Minerals Management Process

Conflict Minerals Management Process

Coway has established and operated a ‘conflict minerals management process’ and monitors the status of the conflict minerals managed by our partner companies once a year. Coway holds regular online briefings to raise awareness of conflict minerals, and based on these, we investigate the current status of conflict minerals and identify risk factors. For the compliance with ‘responsible purchase’, we will continue to strive to improve the management system for our partner companies‘ use of conflict minerals.

01

Raising partners’ awareness

  • Signing a compliance pledge not to use conflict minerals
  • Distributing management guides for conflict minerals
  • Providing training on ESG (conflict minerals)
  •    - Reflecting in shared-growth evaluation Items

02

Investigating the status of conflict minerals

  • Investigating the status among major partners
  •    - Identifying conflict minerals subject to management

       - Status of smelters they use

  • Receiving RMI Standard Forms (CMRT)
03

Checking risk factors

  • Inspecting Certified Smelters (RMAP)
  •    - Identifying those certified/uncertified

  • Conducting follow-up management of those uncertified
  •    - Sending official letters to recommend changes

04

Monitoring improvements

  • Requesting conversion to certified smelters
  • - Sending emails on a quarterly basis

    - Checking the conversion to certified Smelters

  • Reviewing restrictions on transactions when not converted

Increasing Partner Companies‘ Awareness of Conflict Minerals

Coway conducts briefing sessions and training on the background of conflict minerals management, trends of conflict minerals regulations among major countries, our policies on conflict minerals management, CMRT introduction and investigation plans, and whether or not to conduct transactions with RMAP certified smelters for our partner companies that use conflict minerals, in order to raise overall awareness of conflict-minerals management. In order to comply with the principle of not using minerals mined in ways that cause problems related to human rights and the environment in conflict and high-risk areas, Coway has signed a ‘Pledge to Comply with Non-Use of Conflict Minerals’ with our major partner companies. Coway is preventing risks related to conflict minerals in advance by requesting not only major partner companies, but also their subcontracted partner companies to comply with non-use of conflict minerals.

Identifying Conflict-Minerals Management Targets

We have requested our major partner companies to submit information on conflict minerals used for all items supplied to Coway. Through this, we enter information on minerals and smelters related to each item into a computer, and request them to submit CMRT reports in order for us to manage conflict minerals. Coway is working hard to identify partner companies that have a high risk of and relevance to the use of conflict minerals. In particular, we are aware of the need to manage risks arising from those manufactures specialized in making circuits and electric components. And we have identified minerals used for such items and their origins to check if they are related with conflict areas.

Investigating the Status of Partner Companies‘ Conflict-Minerals Management

Coway has established a conflict-minerals management process in accordance with the Responsible Minerals Initiative (RMI) to actively participate in the international efforts to ban the use of conflict minerals such as 3TG (tantalum, tin, tungsten, and gold). In order to raise awareness of conflict minerals for partner companies, Coway conducts relevant briefing sessions and training on a regular basis. And we also investigate the status of conflict minerals and smelters used by partner companies through the Conflict Minerals Reporting Template (CMRT) used for collecting information on suppliers provided by the Responsible Minerals Initiative (RMI). Through the analysis of consistency and risk of CMRT received from partner companies, we request them to comply with the Responsible Minerals Assurance Process (RMAP), and continuously recommend non-certified smelters to obtain certification. For the compliance with ‘responsible purchase’, we will continue to strive to improve the management system for our partner companies‘ use of conflict minerals.

Conflict Minerals Usage Status Investigation Category (Unit: Number of Companies)

Category Partner companies Certified smelters
Status of using conflict minerals 72 220

Number of 3TG certified smelters (unit: number of smelter)

Number of partner companies using conflict minerals (unit: number of company)

Identifying Risk Factors and Monitoring Improvements

Based on the CMRT data submitted by partner companies, we have checked if they were doing businesses with RMAP-certified smelters. For those that did not do businesses with certified smelters, we requested them to implement socially responsible mineral procurement and change their business to instead use certified smelters. In addition, we will find out and manage the current situation by monitoring whether improvements are actually implemented, so as to operate a responsible mineral-sourcing system. We will strive to monitor whether our partner companies actually carry out improvements based on Coway‘s conflict-minerals process. And we will also work hard to operate a conflict-minerals sourcing system by reflecting global guidelines in order to strengthen the management of conflict minerals.

Supply Chain ESG Evaluation

ESG Assessments in the Supply Chain

Based on Coway‘s Supply Chain Code of Conduct, we have completed the establishment of Coway’s Supply Chain ESG Management indicators. To increase awareness of ESG of partner companies, we have conducted ESG management training for 135 employees of our major partner companies. By conducting self-inspections and on-site evaluations with third-party professional organizations on human rights, labor standards and practices, the environment, ethics and governance, product and service responsibilities, etc., we strive to identify potential supply chain ESG risks and come up with improvement measures with those partners that do not meet certain standards. Coway makes quarterly reports on the status of operating supply chain ESG through the ESG Council.

ESG Assessments in the Supply Chain

Coway Supply Chain ESG Management Indicators

Governance, supply chain human rights/labor standards are applied only to those companies subject to external audit.

Supply Chain ESG Evaluation Result

Comprehensively considering partners‘ transaction size, irreplaceability and possession of core technologies, we have conducted supply chain ESG evaluations of a total of 68 companies, including self-inspections from 59 of them and written and on-site evaluations from 9 of them. As for the supply chain ESG evaluations, the self-inspections were made by using a third-party professional organization (QESG) platform. And by making on-site visits to partner companies together with Coway‘s supply chain ESG personnel and a professional ESG consulting company, we completed written and on-site evaluations regarding ’human rights, labor standards and practices, environment, ethics and governance, product and service responsibilities‘.

Overall Result

Having an average score of 49.3 in the supply-chain ESG risk evaluations (self-inspections + on-site evaluations), Coway is analyzed to have relatively high capabilities in responding to the ESG management compared to other domestic SMEs and strong medium companies.

* Benchmark: QESG survey and evaluation result data from 2022 to the 1st half of 2023 (approximately 1,700 companies)

Rating Distribution Result

The result of analyzing Coway partners‘ risk-exposure levels and operational management levels shows that many of them obtained the intermediate BBB ratings, followed by A and AA. In general, they were evenly distributed in good ratings compared to other domestic benchmark companies.

* Benchmark: QESG survey and evaluation result data from 2022 to the 1st half of 2023 (approximately 1,700 companies)

Results by Sector

Coway‘s partner companies were found to have good ratings in their management compared to other benchmark companies. In particular, they were confirmed to have better ratings than other small and medium-sized manufacturers in terms of human rights and labor sectors.

Category Coway partners Benchmarked manufacturers GAP
Human rights and labor 68.1 57.1 ▲11.0
Environment 43.6 42.7 ▲0.9
Ethics and governance 39.8 37.5 ▲2.3
Product and service responsibility 40.9 32.2 ▲8.7

ESG Risk Management in Supply Chain

Summary of Top Risks

In general, Coway‘s partner companies were found to be in need of establishing human rights policies, and expanding practical safety and health activities in terms of human rights and labor sectors, to set a long-term reduction goal to manage environmental emissions in terms of the environmental sector, and to establish ethical management systems and expand information disclosure in terms of ethics and governance sectors.

Human rights/labor standards and practices 68.1

“Need to revise human rights policies and managing human rights and labor in supply chains”

  • As 53% of the companies have faced industrial accidents in the past year, it is necessary to prevent workplace safety accidents through appropriated disaster- prevention activities.
  • As 72% of the companies have not established their code of conduct, it is necessary to manage supply-chain ESG by establishing a code of conduct for partner companies.

Environment 43.6

“Need to set long-term goals to reduce environmental emissions by each factor”

  • Even if most of the suppliers have their environmental management policies, 86% of them have not established mid- and long-term environmental goals.
  • It is necessary to establish goals for each of the environmental indicators and manage relevant performance in order to comprehensively take care of the integrated performance throughout the company.
  • Even if more than a half (58%) of the suppliers measure environmental indicators, including indirect greenhouses and others, practical reduction efforts are needed.

Ethics and governance 39.8

“Need to establish ethical management system and expand information disclosure”

  • Even though most of the suppliers have a code of ethics, they do not have ethics reporting channels or ethics pledge systems.
  • As 95% of the partner companies do not disclose their ESG to the public, the transparency in disclosing information on ESG is low.
  • It is necessary to actively promote ESG information disclosure.

Product and service responsibility 40.9

“Need to identify opportunities”

  • It is necessary to strengthen the reflection of standards and evaluations in terms of product environmental responsibilities such as new and renewable energy opportunities, raw material sourcing and others.
  • It is necessary to manage the impact of products on the environment. ecosystem and human bodies through the management of chemicals and evaluation of the entire process.

Improvement Status

Out of 233 items related to Coway‘s supply chain ESG management indicators, we have designated 59 of them (25%) as risk items as they require additional cautions in terms of the ESG management. And improvement tasks were established for 6 high-risk items out of 59. Coway has selected 2 improvement tasks in human rights and labor, 1 in the environment, and 3 in ethics and governance, and has requested companies with identified risks to establish improvement plans. To improve risks of our partner companies, we are actively supporting them by distributing our internal operation materials related to improvement tasks and issuing partners‘ outstanding cases of ESG management. And we also monitor the improvement status of our partner companies until they complete such improvements.

Category Number of tasks Target companies Completion of improvements In the process of implementing improvements
Human rights and labor 2 14 companies 13 companies (93%) 1 company (7%)
Environment 1 19 companies 17 companies (89%) 2 companies (11%)
Ethics and governance 3 50 companies 47 companies (94%) 3 companies (6%)