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  • Safety and Health
Coway regards the safety of its workers and all stakeholders as a top priority.
We will strive to promote the safety and health of our employees by prioritizing the safety of our workers and all stakeholders in all our businesses and processes.
Safety and Health Management System

Coway is striving to create a safe and robust work environment based on its safety and health management system. To proactively address potential risks, we have created an Occupational Safety and Health Committee in our factories, Research and development Center, and other workplaces with high risks of accidents. We also obtained the ISO45001 (safety and health management system) certification, which testifies to our efforts to consistently improve safety and health in the workplace. In 2023, we will continue to devote special attention to our employees’ safety and health, making their safety top priority in all business activities.

Safety and Health Management Organization

Coway's dedicated organization for safety and health is the Safety and Health Control Team, which operates under the CEO. The Safety & Health Control Team is in charge of establishing an occupational safety and health strategy, operating the Occupational Safety and Health Committee, and communicating with other safety and health departments at each site. The separate safety and health departments at each site implement tasks to respond to risks and opportunity areas related to the site, share the results, and report on plans for implementing tasks through the Industrial Safety & Health Committee four times a year.

Case

Examine and improve the work environment through measures including work environment measurements

Improving the Workplace Environment

  • Shortcomings in providing suitable work environments and systems
    Risks of injury due to overloaded items falling or colliding with objects in offices, walkways, etc.
    • → Need for warehouses in or around the building to store items by sector and business unit
Operation of the Occupational Safety and Health Committee

Coway's chief decision maker for occupational safety and health is the CEO.

Some of the related issues deliberated and resolved by the final Occupational Safety and Health Committee are presented to the Board of Directors as a report agenda item in accordance with Article 14 of the Occupational Safety and Health Act and Article 170 of the Commercial Act and the decisions are approved by the Board of Directors once a year.

The Occupational Safety and Health Committee is operated by the Safety and Health Team to diagnose the implementation of the Occupational Safety and Health Committee at each department and to discuss the contents of Article 24 of the Occupational Safety and Health Act. The committee is composed of an equal number of employer members (4) and employee members (4) at each department, and manages safety and health issues rationally and proactively.

In 2022, we held four meetings of the Occupational Safety and Health Committee to discuss the following.

  1. Changes in safety and health legislation and policies
  2. Worker health and disease prevention and COVID-19 infection prevention
  3. The implementation of the Serious Accidents Punishment Act, etc.
Case

Operations of the Occupational Safety and Health Committee

Agenda

Deliberations

Safety and Health Regulations

Chapter 1 General: Purpose and scope, etc.

Chapter 2 Organization and Duties of Safety and Health Management: Organization and appointment of safety and health management, etc.

Chapter 3 Safety and Health Education Curriculum and Training Methods, etc.

Chapter 4 Workplace Safety Management: Establishment of plans for safety and health management and compliance with safety rules by workers, etc.

Chapter 5 Workplace Health Management: Medical examination and musculoskeletal diseases, etc.

Chapter 6 Accident Investigation and Countermeasures: Procedures for handling disasters and accident investigations, etc.

Chapter 7 Risk Assessment: The timing of risk assessment and establishment of measures to reduce risk, etc.

Chapter 8 Supplementary Rules: Enactment and Revision of Regulations, etc.

Other Health and Safety Issues

Chairman of the Occupational Safety and Health Committee: The head of safety and health management shall serve.

Designation of a Secretary of the Occupational Safety and Health Committee: A person who does not belong to the employer or employee side and is the head of the Occupational Safety Team.

The Conference Bureau of the Occupational Safety and Health Committee shall make announcements by electronic authorization and email.

Health and Safety Activities
Health and Safety Strategy and Performance

Coway has selected four key performance indicators to strengthen its responsibility for occupational safety and health in accordance with the Serious Accidents Punishment Act in 2022. Coway has established and implemented operational strategies and detailed achievement plans to achieve compliance.

Performance Indicators

2021(P)

2022(P)

Operating Strategy in 2022

Key Plans in 2022

Zero Serious Accidents

0 case

0 case

Prevention of serious accidents

  • Strengthening the safety and health organization (operating a dedicated organization for responding to the Serious Accidents Punishment Act)
  • Standardization of emergency response manuals (major accidents, fires, work stoppages, etc.)
  • Accidents response simulation drills
  • Establishment of safety and health evaluation standards for contracting and outsourcing

Industrial Accidents (20% reduction)

191 cases

151 cases ↓

Risk prevention management

Building an Emergency Response System (manual)

-

100% implementation

Reinforcement of the safety and health system & infrastructure

  • Operating company-wide safety and health communication channels (in-house, affiliated companies).
  • Benchmarking safety and health management systems or organizing external consultation
  • Creating a sustainable medical examination management system

Leveling-up the Safety and Health Culture

-

Reinforcing promotions and campaigns

Culture of system safety

  • Preparing for the expansion of safety and health management system certifications (headquarters, research institutes)
  • Identifying and reporting company-wide safety and health issues (ESG Committee)
  • Delivering breaking news of safety accidents through mobile channels
Health and Safety Certification and Performance

Coway operates and manages an integrated safety and health system for its plants in Yugu, Incheon, and Pocheon in the Republic of Korea based on ISO45001 certification standards. In addition, Coway plans to introduce a safety and health system for the Environmental Technology Institute (Research and development Center) in 2023.

We also operate a Contractor Safety and Health Council with our suppliers to jointly inspect workplace safety conditions and secure occupational safety throughout the supply chain.

In 2022, we discussed COVID-19 response measures, forklift safety, and other issues of workplace safety and health, and subsequently implemented appropriate improvement measures to tackle deficiencies.

Safety and Health Management Certification

Category

Scope of Workplace Certification

Valid Date

ISO45001

Yugu, Incheon, and Pocheon plants

2021.07.07 ~ 2023.07.13

* The KOSHA MS certification was cancelled and the ISO45001 certification was renewed, since previously, the simultaneous maintenance of ISO45001 and KOSHA MS certifications was reducing work efficiency.
Health and Safety Training

Coway conducts safety and health education for employees and special-category workers to raise safety awareness and prevent safety risks in advance. Safety and health training includes regular training for workers, training for managers and supervisors, and special training, and initial training for special types of workers. Coway plans to strengthen its in-house safety and health culture and reinforce the systematic risk response system through safety and health training.

Health and Safety Training Performance by Job Type in 2022

Year

Training

Trainees

Frequency

Training Period

Jan.

Feb.

Mar.

Apr.

May

June

July

Aug.

Sep.

Oct.

Nov.

Dec.

Numbers of participants

1

Regular employee training

All employees

Once a quarter

Office workers : 3 hours
Non-office workers : 6 hours

3800 persons/quarter

2

Regular supervisor training

Supervisors

Once a year

16 hours

720 persons/year

3

Training on recruitment

New hires

As needed

8 hours

250 persons/year

4

Job training

Safety and health supervisors

Once every two years

8 hours

5 safety and health supervisors

Safety and health managers

Once every two years

New: 32 hrs
Retained: 24 hrs

9 safety and health managers

5

Initial onboarding training

Specialty workers

As needed

2 hours

For all employees who become eligible

Activities to Prevent Serious Accidents

Coway is strengthening its workplace safety management to provide all members, including employees and suppliers, with a safe working environment without the risk of accidents.

  1. We plan to strictly comply with the Serious Accidents Punishment Act, which has been in effect since 2022, and achieve the goal of recording zero serious accidents in our business based on a systematic safety and health management system.
  2. Coway strives to improve the working environment of service managers and special-type workers and reduce the accident rate. For processes that require protective equipment, we prevent accidents by providing safe protective equipment. We also perform due diligence to prevent work-related diseases such as musculoskeletal disorders by providing step ladders and other equipment necessary for work.
  3. For safety and health risk management, we conduct risk assessments at our business sites every year and take steps to eliminate hazards and risks through these assessments.
  4. We prioritize safety in the work environment and frequently check the status of safety and health facilities (systems) and equipment necessary to prevent major accidents.
Status of Safety and Health Facilities and Equipment

Safety and health equipment

Quantity

Local exhaust vents

5

Pressure vessels

49

Conveyors

30

Industrial robots

8

Lifts

10

Forklifts

72

Fire extinguishers

738

Hydrants

107

AED

7

First aid kits

607

Healthcare supplies

3

Health & Wellness Activities
Health Care for Employees

Coway, aspires to be a “healthy company”: we care about employees’ physical and mental health and operate diverse programs to protect their health. All employees check their health status through a comprehensive health checkup every year and work in a safe and pleasant environment in which we comply with regulations on safety and health.

Employee Health Support System

Category

Description

Health checkups

We conduct a regular health checkup for all employees and a special health checkup for employees at higher risk of illnesses due to the nature of their jobs. As a result of our consistent efforts to encourage all employees to receive health checkups, the ratio of employees who received health checkups reached the 80 percent range in 2020 and rose to 96.9 percent in 2021. We plan to continue implementing the health checkup program to achieve 100 percent in December 2022.

Emotional labor manual for employees

We distribute the company’s emotional labor manual to employees whose work involves emotional labor.

Refreshing vacations

We offer paid long-term vacations to long-tenured employees to help them recharge.

Gyms & health rooms

Coway operates gyms and health rooms for employees, to reduce stress at work and prevent musculoskeletal diseases.

Mental health counseling rooms

We offer mental health counseling rooms where employees can receive psychological counseling services to deal with diverse personal problems and work-related psychological distress. The mental health counseling service includes diverse programs, including psychiatric exams, one-on-one counseling, meditation, group counseling, etc.

Response to the COVID-19 Pandemic

In response to the COVID-19 pandemic, we implemented company-wide countermeasures to control and prevent infections. We disclosed employees’ COVID status in real time whenever a COVID-19 outbreak was reported and encouraged all employees to voluntarily adhere to the COVID-19 prevention and control guidelines. We checked temperatures at the entry points in all factories and made hand hygiene and mask wearing compulsory. In addition, we sanitized the factories once per week.

We made self-test kits, face masks, and hand sanitizers accessible at all times, and implemented the social distancing policy to minimize close contact in public areas. In order to minimize infections caused by face-to-face contact, we had 30 percent of the workforce work from home to reduce. We adopted a vaccine leave policy (providing two-day paid breaks) for employees rest and reduce the risk of possible side effects of the COVID-19 vaccine.

Management of Worker Health and Safety Among Suppliers

Coway has recognized production facilities, Research and development centers, and IT development partners as vulnerable groups for safety and health.

  1. We support our suppliers' safety and health management activities through joint safety and health inspections with the contractor safety and health council.
  2. We conduct regular inspections of our suppliers' workplaces to discover and eliminate hazardous risks. We also receive opinions on safety and health from workers through the VOCs at our suppliers' sites and provide training contents and venues for them to complete appropriate safety and health training.

We also operate an alarm system in case of emergencies and jointly conduct emergency evacuation drills.

Activities to Support Health and Safety Among Suppliers

Coway has implemented activities related to “Support for Occupational Safety Prevention Activities” which was newly included the 2022 Fair Trade Agreement Implementation Evaluation. We are proactively improving occupational safety among our suppliers by ensuring that our suppliers perform self-inspections to identify risk factors and opportunity factors regarding occupational safety.

  1. Self-inspections of occupational safety by suppliers were implemented in 2022.

In August 2022, 62 suppliers completed a self-inspection survey on 21 items, resulting in an average score of 4.2 (out of 5).
(Scale: Excellent 5 points / Good 4 points / Fair 3 points / Insufficient 2 points / Very bad 1 point)

Risk Factors
  1. There were shortcomings in scenario preparation, scenario-specific action plans, and drills based on risk factors.
  2. Inadequacies were identified in regard to the person in charge of operating and inspecting the safety and health management system and periodically reviewing and improving the problems.

4.4

4.3

4.3

4.2

3.9

4

Executive
leadership

Employee
engagement

Identifying
risk factors

Eliminating,
replacing, and
controlling risks

Creating
contingency
plans

Evaluation and
improvements

  1. Production and distribution of campaign posters for preventive occupational safety to suppliers

Coway produced and distributed posters as part of its occupational safety and prevention campaign to a total of 99 suppliers (1st company: 65, 2nd company: 34).

Supplier Health and Safety Assessments

Coway manages risks by conducting annual safety and health assessments of key suppliers. Coway requires all of its suppliers to comply with the Supplier Code of Conduct. Key suppliers are required to conduct safety and health assessments to identify potential supply chain ESG risks and remedial actions are demanded from suppliers that do not meet certain standards..

Coway conducted an independent assessment of key suppliers for the 2022 Safety and Health Assessment (Safety Certification and Safety and Health Education) through a third-party expert organization (QESG).

Accident Rate Among Major Supplier
(Unit : %)

Indicator

Supplier

2019

2020

2021

Lost-time injury rate

A

0

0

0

B

0

0

0

C

2.53

2.43

4.83

D

0

0

0

E

0

0

2.7

F

0

0

0

G

0

0

0

H

0

0

0

I

0

0

3.74

Case

The company's safety and health management systems are verified by an external certification organization. We also found excellent examples of success in internalizing safety and health management through safety and health education for employees.