- ESG Highlights /
- Stakeholders
We identify entities that influence our business activities internally and externally as stakeholders and categorize them into seven groups, including: customers; shareholders and investors; employees; partners and suppliers; local communities; academia and media; and the government. In order to collect stakeholders’ opinions, we operate a communication channel for each stakeholder group. We encourage stakeholders' engagement and communication regarding material issues as part of efforts to improve transparency and efficiency of our business activities and build reliable relationships. Each communication channel is managed by the relevant department.
Stakeholder
Communication channel
Frequency
Major interests
Customers
Company website
Frequently
Product safety and quality control
Product and service experience
Customer complaint handling
Media and news
Frequently
VOC/Call center
Frequently
Shareholders and Investors
Regular general shareholders’ meeting
Once a year
Build corporate value
Increase shareholder value
Sound governance
Business opportunity and risk management
IR meeting
Frequently
Conference calls with investors/analysts
Frequently
IR webzine
Once a month
Employees
Labor-management council
4 times a year (or more)
Fair performance evaluation and compensation
Development of competencies
Work-life balance
Diversity-based corporate culture
In-house online consultation channel
Frequently
Partners and suppliers
Supplier meeting
Once a year (or more)
Win-win cooperation with suppliers
Support suppliers' efforts to strengthen sustainability
Create a healthy working environment
Electronic purchase system, SCM website
Frequently
Partner meeting
Frequently
Local communities
Local committees
4 times a year
Participate in social contribution and community activities
Job creation in the region
Sustainable regional development
NGO meeting
Frequently
Social contribution business and projects
Frequently
Academia and media
Corporate governance report
Once a year
Transparent information disclosure
ESG data and performance communication
Regular disclosures such as business reports
5 times a year (or more)
Participation in global ESG evaluation
6 times a year (or more)
Participation in sustainability initiatives
4 times a year (or more)
Government
Disclosures to the Financial Supervisory Service and Fair Trade Commission
Frequently
Distribution of economic value such as payment of taxes
Compliance and ethical management
Legal/Regulatory compliance
Frequently
Public-private partnership business projects
Frequently
