| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|
| Total number of employees | Total | persons | 6,442 | 6,272 | 6,282 | 6,352 | |
| By gender | Male | persons | 3,505 | 3,490 | 3,539 | 3,674 | |
| Female | persons | 2,937 | 2,782 | 2,743 | 2,678 | ||
| Percentage of female employees | % | 45.6 | 44.4 | 43.7 | 42.2 | ||
| By age | Under 30 | persons | 336 | 279 | 274 | 284 | |
| 30 to under 50 | persons | 4,532 | 4,350 | 4,194 | 4,105 | ||
| Over 50 | persons | 1,574 | 1,643 | 1,814 | 1,963 | ||
| Management level employee²⁾ | Total female managers | persons | 1,443 | 1,336 | 1,328 | 1,275 | |
| By position | Junior level | persons | 1,408 | 1,303 | 1,289 | 1,236 | |
| Middle level | persons | 28 | 28 | 33 | 30 | ||
| Top level | persons | 7 | 5 | 6 | 9 | ||
| Percentage of female managers among total managers | % | 65.7 | 63.7 | 64 | 62 | ||
| By position | Junior level | % | 70.8 | 68.5 | 68.9 | 67.6 | |
| Middle level | % | 18.5 | 20 | 23.2 | 18.5 | ||
| Top level | % | 12.7 | 9.1 | 9.8 | 13.4 | ||
| Percentage of female leaders³⁾ | % | 17 | 16.9 | 19.2 | 17 | ||
| Percentage of foreign managers among total managers | % | 0 | 0 | 0 | 0 | ||
| By employment type | Permanent employees | persons | 6,276 | 6,077 | 6,009 | 6,084 | |
| By gender | Male | persons | 3,445 | 3,413 | 3,411 | 3,528 | |
| Female | persons | 2,831 | 2,664 | 2,598 | 2,556 | ||
| Temporary employees | persons | 166 | 195 | 273 | 268 | ||
| By gender | Male | persons | 60 | 77 | 128 | 146 | |
| Female | persons | 106 | 118 | 145 | 122 | ||
| Part-time employees⁴⁾ | persons | 15 | 25 | 17 | 16 | ||
| By gender | Male | persons | 5 | 9 | 10 | 6 | |
| Female | persons | 10 | 16 | 7 | 10 | ||
| Full time employees | persons | 151 | 170 | 256 | 252 | ||
| By gender | Male | persons | 55 | 68 | 118 | 140 | |
| Female | persons | 96 | 102 | 138 | 112 | ||
| Minority employees⁶⁾ | Employees with disabilities⁵⁾ | persons | 117 | 138 | 123 | 124 | |
| Employment rate for people with disabilities⁵⁾ | % | 1.8 | 2.3 | 2.0 | 2.0 | ||
| Foreign employees | persons | 10 | 8 | 8 | 8 | ||
| Percentage of foreigners | % | 0.16 | 0.13 | 0.13 | 0.13 | ||
| By Nationality | United States | persons | 3 | 2 | 1 | 0 | |
| Iran | persons | 1 | 1 | 1 | 1 | ||
| Japan | persons | 1 | 1 | 1 | 1 | ||
| China | persons | 3 | 2 | 2 | 2 | ||
| Australia | persons | 1 | 1 | 1 | 1 | ||
| New Zealand | persons | 1 | 1 | 1 | 1 | ||
| Germany | persons | 0 | 0 | 1 | 1 | ||
| France | persons | 0 | 0 | 0 | 1 | ||
| Employees at overseas operations | Total number of employees | persons | 5,059 | 4,844 | 4,506 | 5,009 | |
| Dispatched abroad | persons | 2 | 8 | 4 | 3 | ||
| Expatriates | persons | 35 | 36 | 37 | 42 | ||
| Locally hired | persons | 5,022 | 4,800 | 4,465 | 4,964 | ||
| Percentage of female employees in STEM-related positions⁶⁾ | % | 19.1 | 20.4 | 20.9 | 21.9 | ||
| Total number of employees in revenue-generating departments | persons | 5,727 | 5,849 | 5,853 | 5,901 | ||
| Number of female employees in revenue-generating departments | persons | 2,632 | 2,618 | 2,572 | 2,494 | ||
| Percentage of female employees in revenue-generating functions | % | 46 | 44.8 | 43.9 | 42.3 | ||
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|
| New employee hires | Total number of employees | persons | 427 | 329 | 514 | 570 | |
| By position | Executives | persons | 2 | 0 | 1 | 1 | |
| By gender | Male | persons | 271 | 146 | 289 | 371 | |
| Female | persons | 156 | 183 | 225 | 199 | ||
| Percentage of female new hires | % | 36.5 | 55.6 | 43.8 | 34.9 | ||
| By age | Under 30 | persons | 141 | 79 | 128 | 163 | |
| 30 to under 50 | persons | 261 | 222 | 349 | 380 | ||
| Over 50 | persons | 25 | 28 | 37 | 27 | ||
| By nationality | Korean | persons | 425 | 329 | 512 | 569 | |
| Foreigners | persons | 2 | 0 | 2 | 1 | ||
| Internal recruitment | Total number of open positions | persons | 1,775 | 1,987 | 1,854 | 2,101 | |
| Number of open positions filled by internal candidates | persons | 1,348 | 1,658 | 1,340 | 1,531 | ||
| Percentage of open positions filled by internal candidates | % | 75.9 | 83.4 | 72.3 | 72.9 | ||
| Average hiring cost | KRW | 2,377,049 | 854,103 | 1,157,588 | 903,509 | ||
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|
| Employee turnover and retirement |
Total number of employees | persons | 455 | 546 | 515 | 500 | |
| By gender | Male | persons | 229 | 199 | 242 | 236 | |
| Female | persons | 226 | 347 | 273 | 264 | ||
| By age | Under 30 | persons | 83 | 54 | 68 | 72 | |
| 30 to under 50 | persons | 287 | 259 | 307 | 280 | ||
| Over 50 | persons | 85 | 233 | 140 | 148 | ||
| Turnover rate¹⁾ | % | 7.1 | 8.7 | 8.2 | 7.9 | ||
| Voluntary turnover and retirement²⁾ |
Total number of employees | persons | 413 | 292 | 309 | 309 | |
| By gender | Male | persons | 214 | 160 | 170 | 157 | |
| Female | persons | 199 | 132 | 139 | 152 | ||
| By age | Under 30 | persons | 80 | 34 | 40 | 41 | |
| 30 to under 50 | persons | 281 | 226 | 212 | 202 | ||
| Over 50 | persons | 52 | 32 | 57 | 66 | ||
| Voluntary turnover rate³⁾ | % | 6.4 | 4.7 | 4.9 | 4.9 | ||
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|
| Employees taking parental leave¹⁾ |
Total number of employees | persons | 149 | 134 | 142 | 154 | |
| By gender | Male | persons | 87 | 64 | 77 | 90 | |
| Female | persons | 62 | 70 | 65 | 64 | ||
| Employees returning from parental leave²⁾ |
Total number of employees | persons | 142 | 131 | 151 | 147 | |
| By gender | Male | persons | 74 | 72 | 78 | 85 | |
| Female | persons | 68 | 59 | 73 | 62 | ||
| Employees retained for 12+ months post-parental leave³⁾ |
Total number of employees | persons | 123 | 118 | 135 | 139 | |
| By gender | Male | persons | 58 | 68 | 68 | 83 | |
| Female | persons | 65 | 50 | 67 | 56 | ||
| Return-to-work-rate⁴⁾ | Total rate | % | 100 | 98.5 | 98 | 97 | |
| By gender | Male | % | 100 | 100 | 98 | 97 | |
| Female | % | 100 | 96.7 | 99 | 98 | ||
| Retention rate (12 months post-return)⁵⁾ |
Total rate | % | 86.6 | 90.1 | 89.4 | 92.1 | |
| By gender | Male | % | 78.4 | 94.4 | 87.2 | 94.3 | |
| Female | % | 95.6 | 84.7 | 91.8 | 88.9 | ||
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Frequency of performance evaluations by type |
Management by objectives | times | Ongoing | Ongoing | Ongoing | Ongoing |
| 360-degree feedback | times | 1 | 1 | 1 | 1 | |
| Team-based performance appraisal | times | 1 | 1 | 1 | 1 | |
| Percentage of employees receiving regular performance evaluations and feedback |
Male | % | 100 | 100 | 100 | 100 |
| Female | % | 100 | 100 | 100 | 100 |
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|
| Total number of trainees¹⁾ | persons | 6,123 | 6,156 | 6,175 | 6,268 | ||
| Total training hours²⁾ | hours | 120,391 | 126,270 | 125,802 | 137,766 | ||
| Training hours per person | hours | 20 | 21 | 20 | 22 | ||
| By gender | Male | hours | - | - | 19 | 21 | |
| Female | hours | - | - | 22 | 23 | ||
| By age | Under 30 | hours | - | - | 28 | 32 | |
| 30 to under 50 | hours | - | - | 20 | 23 | ||
| Over 50 | hours | - | - | 20 | 19 | ||
| By position | Executive level | hours | - | - | 15 | 20 | |
| Mid-level management | hours | - | - | 19 | 23 | ||
| Entry-level employees | hours | - | - | 21 | 22 | ||
| Total training cost | KRW 1 million | 810 | 908 | 915 | 859 | ||
| Training cost per person | KRW | 132,288 | 147,498 | 148,248 | 136,995 | ||
| By gender | Male | KRW | - | - | 165,303 | 137,276 | |
| Female | KRW | - | - | 126,440 | 136,609 | ||
| By age | Under 30 | KRW | - | - | 155,310 | 151,711 | |
| 30 to under 50 | KRW | - | - | 160,806 | 136,604 | ||
| Over 50 | KRW | - | - | 115,637 | 135,674 | ||
| By position | Executive level | KRW | - | - | 634,399 | 124,447³⁾ | |
| Mid-level management | KRW | - | - | 296,849 | 141,736³⁾ | ||
| General employees | KRW | - | - | 126,130 | 136,523 | ||
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Revenue¹⁾ | KRW 100 million | 28,134 | 27,590 | 31,156 | 34,685 |
| Operating expenses²⁾ | KRW 100 million | 22,987 | 22,634 | 25,388 | 28,727 |
| Employee-related expenses³⁾ | KRW 100 million | 4,452 | 4,586 | 4,737 | 5,218 |
| HC ROI⁴⁾ | % | 2 | 2 | 2 | 2 |
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Employee benefits¹⁾ | KRW 1,000 | 51,868,587 | 56,379,333 | 57,991,729 | 63,368,931 |
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Labor union membership rate | % | 34.3 | 34.3 | 33.6 | 36.6 |
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|---|---|
| Number of grievances filed¹⁾ | Total | cases | 30 | 72²⁾ | 42 | 38 | |
| By type | Human rights violation | cases | 6 | 14 | 10 | 7 | |
| General grievances | cases | 24 | 58 | 32 | 31 | ||
| Number of grievances resolved | Total | cases | 30 | 72 | 42 | 38 | |
| By type | Human rights violation | cases | 6 | 14 | 10 | 7 | |
| General grievances | cases | 24 | 58 | 32 | 31 | ||
| Resolution rate | Total | % | 100 | 100 | 100 | 100 | |
| By type | Human rights violation | % | 100 | 100 | 100 | 100 | |
| General grievances | % | 100 | 100 | 100 | 100 | ||
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Employees¹⁾ | Industrial accidents | cases | 13 | 15 | 13²⁾ | 7 |
| Lost time injury frequency rate (LTIFR) |
cases/million hours | 1.03³⁾ | 1.22³⁾ | 1.06²⁾ | 0.56 | |
| Occupational accident rate | % | 0.2 | 0.24 | 0.21 | 0.11 | |
| Fatalities | persons | 0 | 0 | 0 | 0 | |
| Number of health and safety improvement requests received⁴⁾ | cases | 30 | 33 | 38 | 37 | |
| Percentage of health and safety improvement requests resolved⁴⁾ | % | 100 | 100 | 100 | 97.3 | |
| Partners | Industrial accidents | cases | 2 | 1 | 0 | 0 |
| Lost time injury frequency rate (LTIFR) |
cases/million hours | 2.61 | 1.4 | 0 | 0 | |
| Occupational accident rate | % | 0.52 | 0.28 | 0 | 0 | |
| Fatalities | persons | 0 | 0 | 0 | 0 | |
| Number of partners assessed for health and safety competency | companies | - | 25 | 25 | 31 | |
| Number of risk factors identified through risk assessments on partners | cases | 34 | 173 | 74 | 146 | |
| Risk factor mitigation rate through risk assessments on partners | % | 100 | 100 | 100²⁾ | 98 | |
| Number of health and safety improvement requests received⁴⁾ | cases | 7 | 12 | 21 | 28 | |
| Resolution rate of health and safety improvement requests⁴⁾ | % | 100 | 100 | 100⁵⁾ | 100 |
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Employees who participated in social contribution activities | persons | 250 | 314 | 328 | 380 | |
| Expenditures for social contribution activities |
Total cost | KRW 100 million | 12.6 | 17.1 | 17.5 | 45.9¹⁾ |
| Share of monetary donation | % | 10 | 10 | 9 | 69 | |
| Share of in-kind contribution | % | 22 | 15 | 2 | 1 | |
| Share of social contribution-related expenses | % | 68 | 75 | 89 | 30 | |
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| External donations | Total | KRW 1 million | 7 | 20 | 8 | 10 |
| Lobbying, interest representation, or similar¹⁾ | KRW 1 million | 0 | 0 | 0 | 0 | |
| Local, regional or national political campaigns/organizations/candidates¹⁾ | KRW 1 million | 0 | 0 | 0 | 0 | |
| Trade associations or tax-exempt groups | KRW 1 million | 7 | 7 | 5 | 7 | |
| Others | KRW 1 million | 0 | 13 | 3 | 3 |
| Indicator | Sub-Category | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Partners | Total number of partners | companies | 223 | 226 | 224 | 254 |
| Tier-1 partners | companies | 133 | 133 | 134 | 153 | |
| Tier-1 significant partners | companies | 71 | 72 | 35 | 35 | |
| Tier-2 partners | companies | 90 | 93 | 90 | 101 | |
| Partners purchase | Percentage of Tier-1 significant partners' purchase | % | 80 | 78 | 77 | 73 |
| Supply chain ESG evaluation |
Tier-1 significant partners that performed ESG risk evaluation |
companies | 10 | 9 | 5 | 35 |
| Tier-1 significant partners classified as high risk |
companies | 0 | 0 | 0 | 0 | |
| Tier-1 significant partners that agreed on corrective actions or improvement plans | companies | - | - | 58 | 24 | |
| Tier-1 significant partners whose contracts were terminated due to high-risk classification |
companies | 0 | 0 | 0 | 0 | |
| Percentage of Tier-1 significant partners that performed ESG risk evaluation | % | 14.1 | 12.5 | 14.3 | 100 | |
| Percentage of partners that have obtained external certification on conflict minerals |
% | - | - | 97 | 98 | |
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Customer satisfaction survey result | points | 95.6 | 92.7 | 93.4 | 95.7 |
| Customer complaint resolution rate | % | 99.9²⁾ | 100²⁾ | 100²⁾ | 100 |
| Number of customer complaints regarding products/services/sales¹⁾ | cases | 24²⁾ | 63²⁾ | 68²⁾ | 125 |
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Number of violations of product and service health and safety regulations | cases | 0 | 0 | 0 | 0 |
| Total cases of product recall | cases | 0 | 0 | 0 | 0 |
| Number of recalled product lines | lines | 0 | 0 | 0 | 0 |
| Expenses incurred due to recalls | KRW | 0 | 0 | 0 | 0 |
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Number of information leaks | cases | 0 | 0 | 0 | 0 |
| Number of cybersecurity and information security violations | cases | 0 | 0 | 0 | 0 |
| Fines for non-compliance with information security and cybersecurity regulations | KRW 1 million | 0 | 0 | 0 | 0 |
| Number of violations related to customer data | cases | 0 | 0 | 0 | 0 |
| Number of customers affected by data breaches | persons | 0 | 0 | 0 | 0 |
| Number of employees who participated in information security training | persons | 6,046 | 6,211 | 6,175 | 6,298 |
| Percentage of customers whose data is used for secondary purposes | % | 0 | 0 | 0 | 0 |
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Percentage of total customers using company's online services solutions/sales platform |
% | 1.86 | 1.78 | 2.21 | 2.60 |
| Percentage of revenues generated online | % | 0.77 | 1.14 | 1.57 | 2.02 |